Please understand that appointment times are limited and in high demand. When you book your appointment with us, you are holding a space on our calendar that is no longer available to our other customers. However, if you must cancel your appointment, we respectfully request at least 48 hours notice in order to allow another customer access to that appointment time.
Our cancellation policy:
- Cancellations – 48 hours or more in advance will receive a 100% refund minus an admin fee of £20
- Cancellations – 24 hours in advance will receive a 50% refund minus an admin fee of £20
- Cancellations made within 24 hours will not receive a refund